Seatavern

Join us at the LIA Summit!

Industry leaders and practitioners will discuss the latest trends, challenges, and opportunities in Lean management. Engage in insightful discussions, network with industry peers, and gain practical knowledge to advance your Lean journey. Themes:Developing and Engaging Your PeopleStaying Current in the Evolving Digital AgeBest-Practice Industry Training Practices

AgendaAll workshops and presentations will be held at the UCT Graduate School of Business Conference Centre

Monday, 27 October12:30pm Site Visit & Lean Improvement Case StudyWestern Cape Blood Service5:00pm Close

Tuesday, 28 October8:30am Welcome and IntroductionLean Institute Africa8:45am Keynote AddressChristopher Thompson, Director - Lean Institute Brasil9:30am Panel Discussion - Organizational Leadership & CultureFacilitated by Ben Hoseus10:30am Networking Break10:45am Breakout SessionsEmpowering People for Continuous ImprovementFika Mahleza, Production Engineer - HENSOLDTLean Enterprise as a Dissipative Structure: Citizen-Centric Governance in a Rapidly Evolving CityMatthew Ferguson - City of Cape Town11:45am Lunch12:45pm Keynote AddressApplying lessons from Africa’s Big 5 in re-energising the Transnet Continuous Improvement journeyChris Faure, Continuous Improvement Lead - Transnet1:30pm PresentationAeysha Augustus, Deputy Director of Red Tape Reduction Unit - Western Cape Government2:15pm Breakout SessionsUnlocking Digital Transformation in the Supply ChainSanera Maharaj, Head of Operations - MAHLE AftermarketVisualizing Value: Lean Flow and Kanban Dashboards for Citizen-Centric Service DeliveryEbrahim Amed and Mark Lewis, City of Cape Town3:15pm Networking Break3:30pm Panel Discussion - Healthcare InnovationFacilitated by Tshepo Thobejane4:30pm Closing RemarksLean Institute Africa6:00pm Speaker’s DinnerVenue to be confirmed, near V&A Waterfront

Panel Discussion - Organizational Leadership & CulturePhil Isle, Partner - Contract SAChristiaan Grové, Partner - GrowthLabs

Panel Discussion - Healthcare InnovationLizan Henning, Process Improvement Engineer - MediclinicMr. Grey Dube, Former Chief Executive Officer - Leratong HospitalGarth Hankey, Lean Practitioner - Groote Schuur HospitalFaisal Hassen, HOD Continuous Improvement and Projects - Western Cape Blood Service

Wednesday, 29 October8:30am Full-Day Workshop - Daily Management: Executing Strategy through Lean Leadership12:00pm Lunch (incl. in Registration)4:30pm Close Thursday, 30 October8:30am Full-Day Workshop - Lean Digital Transformation: Mastering Disruption for Competitive Advantage12:00pm Lunch (incl. in Registration)4:30pm Close Workshop Details

Workshop Title:Daily Management: Executing Strategy through Lean Leadership

Workshop Description:This workshop provides participants with a deep understanding of how to deploy Daily Management (DM) as a core enabler of lean transformation. Rooted in strategic alignment and frontline engagement, DM connects long-term goals with daily activities. Through hands-on exercises and real-life examples, participants will learn to lead daily routines that drive performance, accelerate learning, and develop people. The workshop equips leaders with the mindset and tools to create clarity, focus, and accountability at all levels.

Who Should Participate:Business Leaders and Managers responsible for execution and team performanceSupervisors and Coordinators leading frontline teamsLean Practitioners and Continuous Improvement ProfessionalsHR and People Development professionals involved in leadership developmentStrategy and Transformation Officers aiming to align daily work to strategic goals

Main Objectives and Goals: • Understand how Daily Management connects strategy to execution • Learn to design and lead effective daily routines and tiered meetings • Apply structured problem-solving to drive continuous improvement • Create visual management systems to increase clarity and accountability • Develop people and leadership capabilities through purposeful coaching

Macro Agenda: • Introduction to Daily Management and Lean Leadership • Strategic Alignment: From Hoshin Kanri to frontline goals • Designing Visual Management and Performance Indicators • Tiered Daily Meetings: Routines, roles, and focus • Structured Problem-Solving with PDCA • Coaching and Reflection Routines • Role of Leadership in Driving Engagement • Common Pitfalls and How to Overcome Them • Hands-on Practices and Group Activities • Building a Roadmap for Implementation

Objective:This workshop empowers leaders and teams to bring strategy to life through well-structured daily routines. By combining theory with high-impact activities, participants will leave with the mindset, tools, and confidence to build or improve a Daily Management system tailored to their organization’s reality.

Workshop Title:Lean Digital Transformation: Mastering Disruption for Competitive Advantage

Workshop Description:This workshop, inspired by Pascal Dennis’s book “harnessing digital disruption”, provides participants with the tools and frameworks needed to navigate the digital landscape effectively. Through a combination of theoretical understanding and hands-on activities, attendees will learn to integrate lean thinking with digital innovation strategies to enhance customer value, streamline processes, and foster a culture of continuous improvement and agility.

Who Should Participate:Business Leaders and Managers across all sectors looking to drive digital transformation.Digital Transformation Officers and Innovation Managers seeking lean approaches to innovation.Product and Service Design Leaders and team members aiming to improve customer experiences.Continuous Improvement Specialists interested in applying lean principles to digital projects.

Main Objectives and Goals:Understand the impact of digital disruption and the role of lean thinking in navigating it.Learn to define problems effectively and identify opportunities for innovation.Apply customer journey mapping and persona creation to enhance user experiences.Utilize design thinking and lean methodologies to develop actionable strategies for digital transformation.Create a plan to implement lean digital transformation initiatives within your organization.

Macro Agenda:Introduction to Digital Disruption and Lean Thinking Defining Problems and Identifying OpportunitiesIdentifying types of problems and areas for innovationCustomer Journey Mapping & Persona CreationHands-on activity: Mapping out customer journeys and creating personasDesign Thinking for Digital SolutionsIntroduction to the Design Thinking processHands-on activity: Design Sprint – generating and refining ideas for digital solutionsApplying technology to enhance customer experiences and streamline processesDeveloping an Action Plan for Lean Digital TransformationCreating a roadmap for implementing changesMeasuring success and continuously identifying and overcoming potential challenges.

ObjectiveThis workshop is structured to ensure participants not only gain theoretical knowledge but also apply what they learn through practical exercises, which represent a significant portion of the day’s activities. This approach is designed to empower attendees with the confidence and tools to initiate or further their organization’s digital transformation journey effectively.